Shipping policy

Shipping Policy

Thank you for shopping with Everza. We work with trusted fulfillment and courier partners to deliver your orders across India. Please read our Shipping Policy to understand how orders are processed, shipped, and delivered.

1. Order Processing

  • Orders are typically processed within 1–2 business days after successful payment.

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • During festivals, promotional events, or periods of high demand, processing times may be slightly longer.

Once your order has been dispatched, you will receive a shipping confirmation along with tracking details (where available).

2. Shipping Methods

We currently offer:

  • Standard Shipping across India.

  • Express shipping may be available for selected locations, depending on courier availability.

Shipping methods shown at checkout may vary based on your delivery address.

3. Delivery Timeframes

Estimated delivery times are:

  • Metro Cities: 3–5 business days

  • Other Cities & Towns: 4–7 business days

  • Remote Areas: 5–10 business days

These timelines are estimates and may vary due to courier operations, weather conditions, public holidays, or other circumstances beyond our control.

4. Shipping Charges

  • Shipping charges are calculated and displayed during checkout.

  • Free shipping may be available on eligible orders or promotional offers, where applicable.

Any applicable shipping fees will be shown before you complete your purchase.

5. Order Tracking

Once your order has been shipped, you will receive:

  • A shipping confirmation email.

  • Your tracking number (where available).

  • Courier details and tracking link.

Tracking information may take up to 24 hours to become active after dispatch.

6. Delivery Delays

While we make every effort to deliver orders within the estimated timeframe, delays may occur due to:

  • Courier service disruptions.

  • Weather conditions.

  • Public holidays.

  • High order volumes.

  • Incorrect shipping information.

  • Events beyond our reasonable control.

If your order is delayed beyond the expected timeframe, please contact us at team@everza.in, and we'll be happy to assist you.

7. Incorrect Shipping Address

Please ensure your shipping details are accurate before placing your order.

If an incorrect or incomplete address is provided, delivery may be delayed or unsuccessful. Additional shipping charges may apply if the order needs to be shipped again.

8. Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery at team@everza.in.

Please include:

  • Your order number.

  • A description of the issue.

  • Clear photos or videos of the product and packaging.

We will review your request and work to provide an appropriate resolution in accordance with our Refund Policy.

9. International Shipping

At this time, Everza ships only within India.

We do not currently offer international shipping.

10. Contact Us

If you have any questions about shipping or your order, please contact us:

Everza

Email: team@everza.in

Customer Support: Monday to Saturday, 10:00 AM – 4:00 PM (IST)

We aim to respond to all inquiries within 1–2 business days.